We bring orderand teach the systemto work for you

Ongoing service · delivered remotely

We learn how your company works, configure accounting and customise 1C for its processes, then support the systems — from infrastructure to CRM.

Irkutsk · remote support across RussiaHow we start

Automating chaosis pointless

So we sort out processes and accounting first, and only then bring in the technology.

There is nothing so useless as doing efficiently that which should not be done at all

Peter Drucker

Support for today.Improvements for tomorrow.

We take agreed company systems into ongoing care: maintain them, investigate faults and gradually reduce manual work.

Typical problem
What we agree to cover
Data exchange
Errors surface during manual reconciliation
Integration checks, fault investigation and a repair process
Requests
Tasks get lost in conversations
A shared task list, priorities and owners
Backups
Copies exist but recovery has not been tested
A backup schedule and recovery checks
Access
Nobody has a clear picture of permissions
An access list and a process for granting and revoking rights
Changes
Updates happen without a plan
An agreed window, validation and a rollback method

A shared task list keeps work visible. Each review shows what is done, where risks remain and what to improve next.

How we work

  1. 01
    Understand
    Explore your processes, systems and recurring problems.
  2. 02
    Agree
    Set priorities, scope and communication hours.
  3. 03
    Put things in order
    Check access and backups. Start with what matters most.
  4. 04
    Support
    Look after systems, track tasks and plan improvements.

A complex system that works is invariably found to have evolved from a simple system that worked

John Gall, Systemantics

Different needs —one system

We connect processes, data and technology. Choose the areas your company needs; major implementations are scoped separately.

01
Servers and services
Maintain your working environment: updates, monitoring and backups
Proxmox · Linux · Docker
02
1C and CRM
We configure accounting, adapt and customise 1C for company workflows, then support the system and its CRM data exchange.
1C · CRM · data exchange
03
Integrations
Reduce duplicate entry and maintain data exchange between systems
APIs · n8n · data exchange
04
Access and networks
Configure permissions, secure connections and remote access
VPN · segmentation · access records
05
Processes and reports
Trace how numbers are produced and where automation would help
management accounting · procedures
06
Request automation
Connect chat, AI assistants and CRM so requests reach the people handling them
CRM · n8n · AI integrations
Dmitriy Pronin, founder of Vision Digital Company
Founder · engineer · product lead
Dmitriy Pronin
Understands both business logic and how systems work, connecting technical decisions with people’s work and the meaning behind the numbers.
  • Accounting and 1CAccounting setup and 1C customisation for company workflows, from stock movements and payments to management reports.
  • CRM and automationSales stages, data exchange with 1C and other accounting systems, telephony and AI assistants.
  • InfrastructureServers, virtualisation, networks and access — with backups and recovery checks.
You discuss the work directly with Dmitriy. He handles the engineering and brings priorities into one plan.

Your systems work.You focus on business.

Tell us about your company and what needs ongoing attention. We’ll define the scope of support, communication hours and cost.

We provide ongoing remote support.

Start a conversation

Take the checklist to see whether anything needs to change

Talk to Victor

Victor, our AI assistant, will take your company and task details. Dmitriy will assess whether the support service fits and discuss the next step.